Don’t carry it around with you.

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FAQs

Why do I feel embarrassed and ashamed about seeking help?

Although we understand it can be difficult to talk when you’re struggling, you’re not alone. One in four people develop a common mental health difficulty every year, and it’s estimated up to eight out of 10 people experience at least one episode of mental health difficulties in their lifetime. What we’re learning more and more about mental health is that it’s completely normal to feel anxious, low or stressed at some point, and sometimes we’re just not equipped with the right tools to help us through it.

Will it have an impact on my employment
or future employment?

No. We follow strict confidentiality practice and your employer or future employers will not know you have accessed support unless you decide to tell them. 

What will my family think of me?

Your family will not be able to access information about your time seeking support with the service, unless you wish to share it with them. It is not uncommon that people might request we do not send letters to their home address for this reason. However, we tend to find that involving someone that you are close with can be helpful in your progress with treatment.

What if I don’t like to talk about my feelings?

A lot of people find it is tremendously difficult to open up about how they might be feeling. We offer many different options, some of which may focus more on providing techniques to help as opposed to discussing the difficult feelings or emotions. However, when people are most struggling to talk about these feelings, it’s usually a sign that they would benefit the most
from opening up.

What if I end up feeling worse?

It’s not uncommon that people might feel a little worse before they start to feel better when beginning treatment, but it’s rare that people feel worse at the end of a full course of treatment. If people do feel worse at the end, we usually have a lot more information than when we had at the beginning, and we can make informed choices about the next best steps to help that person.

I don’t like getting help from others and prefer solving problems on my own. Is anyone going to be able to tell me something I don’t already know?

This is completely understandable. In fact, it’s a very common barrier that stops many people from getting support. A lot of people have been trying to solve their problems alone for a long time, with the view it hasn’t worked yet because they’re not doing it right, or there’s something broken with them. Sometimes we just need to do something different – and getting a fresh pair of eyes on the issue and a bit of support can often be just that.

Don’t people who struggle with mental health difficulties end up in a mental health hospital?

Although this is how mental health may have been viewed in the past, it couldn’t be further from the truth. While there are people who experience mental health difficulties and might need support from a hospital environment, this is only in circumstances where there is absolutely no other option. Now, we know it is better to discuss people’s issues more openly.

What if I can’t afford therapy?

This service is with the NHS and is free to use. There are no costs at any step of the process, other than the travel costs to the venues locally. However, if travel is difficult, a lot of therapy can be done remotely over the telephone or on the computer. 

What if I can’t fit it in around a busy life or work schedule?

If you’re unsure, we recommend speaking with us about it. We can work together to figure out how you can fit it in comfortably. Although sometimes people are too busy and decide that right now isn’t the time for them to commit to treatment, we usually go through what to do next and agree together when will be a better time.

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You must be 16 or over and have a GP in Wolverhampton to use this service.

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